Outage Attribution Study
Rebuild a disputed slowdown from application history and connectivity markers so the postmortem rests on evidence.
Finger-pointing between application and connectivity teams stalls when charts disagree about when users felt pain. Timezone mishandling, missing site tags, and anonymous-to-known identity merges invent cliffs that never matched the circuit timeline.
This study rebuilds one agreed incident window from raw application history alongside deploy and connectivity markers you already collect. We check identity continuity across platforms and test early-session behaviours against error spikes.
You receive a corrected timeline, a shortlist of artefacts to stop celebrating in reviews, and a reusable outline your analysts can maintain after we leave. We do not operate your network or place vendor tools.
Included
- Raw-history timeline rebuild
- Identity and site-tag continuity checks
- Artefact shortlist for reviews
- Analyst handoff outline